Shipping Information

Processing Times

For ‘in stock’ books

We normally process orders within 24 hours (Monday – Friday) if all your purchased items are in stock. In stock items ordered before midday will generally be dispatched on the same day if going by first class mail or UPS. Orders placed after 3pm will not be dispatched until the next business day.

Please note therefore that any estimated delivery time for UPS shown on the checkout page is based the order being  dispatched on the day ordered.

For books ordered from the publisher

In order to offer as wide a range of books as possible we don’t hold all books in stock. Some titles will need to be ordered from the publisher and will take a few extra days to source. These books advise an estimated time frame for delivery on their product page – look out for the red box with ‘Usually dispatched within xx days’ note. Some titles are print on demand (POD) and may take longer to supply than the estimated time shown.

Please note that the timeframes for delivery given at checkout are for in stock items only and will not apply to items that need to be ordered from the publisher or that are not yet published.

Multiple books in one transaction

We calculate postage based on the combined weight of all the books purchased in a single transaction. If your order includes some books that we have in stock and some books that are not yet published or need to be sourced from the publisher we will not dispatch your parcel until all the books are with us. If you want to receive any ‘in stock’ books sooner we recommend ordering these under a separate transaction.

Free Shipping

From time to time we offer free shipping, usually on orders above a certain value. If your order if eligible for this offer you will be provided with a ‘free shipping’ option at check out. Free shipping offer are also usually displayed  on the home page as

Orders eligible for free postage will usually be sent as a single parcel. If some book(s) are still unpublished and you don’t want to wait before receiving the rest of your order, we recommend that you order these on a separate transaction.

VAT

Books are currently zero rated for VAT in the UK and Ireland.

Non-book items may be liable to VAT charges. VAT charges in other countries vary. Please also see below for Tax and customs charges for deliveries outside of the UK.

Overseas Customers

Delivery information for overseas customers

Deliveries by Royal Mail to Europe within 2-5 working days; and to the rest of the World within 5-7 working days (assuming no customs delays).

Deliveries by UPS, as indicated at the checkout ( again subject to there being no customs delays)

Tax and customs charges for overseas customers

Your consignment may be subject to import duties and taxes that are levied once the goods reach the country of destination. Customers ordering for delivery outside of the UK will be responsible for payment of any local taxes payable including VAT, and will be required to pay extra for delivery and clearance where necessary.

Please click on the link below to check the VAT rates in your country.

https://www.internationalpublishers.org/our-work/vat-and-fixed-book-price/printed-books-and-vat-gst

There might also be administration fees to pay – please check with your local post office if you are unsure.